PRIVACY POLICY

Introduction

RASAK Legal & Immigration Services Pty Ltd (ABN 72 694 138 148), trading as RASAK Visa (“RASAK Visa”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with applicable privacy and data protection laws.

This Privacy Policy explains how we collect, use, store and protect personal information when individuals access our website, make enquiries or engage our services.

Information We Collect

We may collect personal information necessary to provide immigration and visa support services, including:

Personal Identification Information

Full name
Date of birth
Nationality
Passport details
Contact information (email, phone, address)

Immigration & Case Information

Visa history
Travel records
Educational background
Employment history
Family information
Supporting documents

Technical Information

IP address
Browser type
Device information
Website usage data

How We Collect Information

Information may be collected when you:

Submit online enquiry forms
Book consultations
Communicate via email or phone
Upload documents to client portals
Engage our professional services
Use our website

Purpose of Collection

We collect personal information to:

Provide visa and immigration support services
Assess eligibility and case requirements
Communicate with clients
Prepare documentation and submissions
Maintain records for regulatory compliance
Improve website and service quality
Respond to enquiries and requests

Disclosure of Information

We may disclose personal information where necessary to:

Government departments and immigration authorities
Licensed legal practitioners and registered migration advisers
Professional service providers assisting with applications
Regulatory bodies as required by law
Third-party service providers under confidentiality obligations

We do not sell or rent personal information to third parties.

International Data Transfers

As RASAK Visa operates internationally, personal information may be transferred to overseas service providers or authorities where required for visa processing.

We take reasonable steps to ensure information is handled securely and in accordance with applicable privacy laws.

Data Security

We implement administrative, technical and physical safeguards to protect personal information from:

Unauthorised access
Misuse or interference
Loss or alteration
Unlawful disclosure

However, no internet transmission is completely secure.

Data Retention

Personal information is retained only as long as necessary for:

Service delivery
Legal and regulatory requirements
Record-keeping obligations

Your Rights

Individuals may request to:

Access their personal information
Correct inaccurate data
Withdraw consent (where applicable)

Requests can be submitted using the contact details below.

Cookies & Website Analytics

Our website may use cookies and analytics tools to:

Improve user experience
Monitor website performance
Analyse visitor behaviour

Users may disable cookies through browser settings.

Third-Party Links

Our website may contain links to external websites.
RASAK Visa is not responsible for the privacy practices of third-party sites.

Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on our website.

Contact Us

For privacy-related enquiries:

RASAK Legal & Immigration Services Pty Ltd
Trading as: RASAK Visa
Head Office: Sydney, Australia
Email: [email protected]
Website: www.rasakvisa.com